Verisae Boosts Customer Satisfaction by Delivering More Value to Customers
Verisae’s technology brings together the concepts of Big Data, machine-to-machine communications and mobile technology to deliver solutions for companies in retail, utilities, telecommunications, and service management industries. Verisae analyzes data to provide predictive, prescriptive and proactive maintenance and management. Verisae has a network of more than 180,000 registered users managing in excess of three million assets at more than 370,000 sites in North America, Europe, and Asia.
Verisae was growing tired of waiting weeks for its customers’ utility data to arrive, having to constantly scrutinize the data to catch frequent errors, and pay over $1,500 each time it needed data from a new utility. They were displeased with the high level of data inaccuracy due to the reliance on scanning and manual data entry to process bills. In order to meet customer requirements, they had to resort to devoting extensive internal resources to data auditing. Verisae was unable to provide customers with a quick, reliable utility data service due to these challenges — until Urjanet entered the picture.
Learn more about how Urjanet helped Verisae boost their customer satisfaction by delivering more value to its customers. Download the case study now.